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Returns :
Returns accepted for jewelry and customize
After Sale Returns Policy – jewelry
1. Accept Returns within 7 days of the date your item was delivered.
Return Items must follow the criteria as below:
a) The goods received in the incorrect size/color/design.
b) The goods are damaged/broken, or soiled upon arrival.
2. Warranty within 30 days.
3. All custom pieces are non-refundable and non-cancel
Returns accepted for watches and customize
After Sale Returns Policy – watches
1. Accept Returns within 7 days of the date your item was delivered.
Return Items must follow the criteria as below:
a) The goods received in the incorrect size/color/design or other type were not sent.
b) The goods are damaged/broken, or soiled upon arrival or not work.
2. Warranty within 30 days, Product Warranty See product details.
3. All custom pieces are non-refundable and non-cancel
4. Canceling custom manufacturing products or adding a logo. You must communicate after purchase if the work has been carried out. We cannot Returns accepted.
Returns are accepted within 7 days. A message must be sent to the following mail: support@1mrk.com
Shipping a processing product from 1 – 3 days
Shipping and delivery USA
WATCHES STOCK
Shipping TO USA
Processing 1- 2 DAY = 5-9 day package delivery
WATCHES CUSTOMIZED LOGO
Shipping TO USA
Processing 1- 5 DAY’S = 5 -9 day package delivery
JEWELERY STOCKS
Shipping TO USA
Processing 1-3 DAY = 5-9 day package delivery
JEWELERY MANUFACTURE
Shipping TO USA
Processing 1- 7 DAY = 5-9 day package delivery
Shipping and delivery Saudi Arabia
WATCHES STOCK
Shipping TO Saudi Arabia
Processing 1- 2 DAY = 9-15 day package delivery
WATCHES CUSTOMIZED LOGO
Shipping TO Saudi Arabia
Processing 1- 5 DAY’S = 9 -15 day package delivery
JEWELERY STOCKS
Shipping TO Saudi Arabia
Processing 1-3 DAY = 9-15 day package delivery
JEWELERY MANUFACTURE
Shipping TO Saudi Arabia
Processing 1- 7 DAY = 9-15 day package delivery
Other returns policies
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at:support@mrksale.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to ( Contact me first at Support@mrksale.com).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $99, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.